Projects & Consulting Work Done


  • Formulated and implemented Service Improvement Programs for Austrade's 70 offices worldwide.
  • Established Market Research Quality Assurance Processes for Austrade.
  • Developed Core Business System (CBS) for Business Process and Service Improvement across Austrade's International Network.
  • "Janaki developed and drove a commodity based business strategy for the Japan, Asia Pacific and Australian Region of the Corporate Card Division to enhance its sales capabilities. This resulted in over $10 Million per annum worth of new billing opportunities within the first six months. Implementation included training sales staff across the Region" - Prashant Aggarwal, Head of Consulting, American Express JAPA (2007).
  • Improvement of Corporate Compliance Procedures, Centre for Law & Economics and associated companies.
  • Performance Measurement & Service Improvement, Moldex-Metric Inc.  
     
  • "Janaki managed the Performance Data Improvement Project for the Respite Directorate of NSW Dept of Ageing Disability and Home Care and within 9 months achieved  excellent results on several fronts: she carried out a data remediation program, educated and convinced service providers and staff across metropolitan and regional NSW of the importance of recording service usage data, prepared specifications for related IT systems improvement and developed performance measures by collaborating with business stakeholders, end users and IT specialists. In the first quarter after the completion of the project, data reporting improved by 35% and the completeness of data increased by 21%.

    I would strongly recommend her consulting services in the area of Business Capability Improvement and Transformational Change Management as she has comprehensive subject matter expertise together with  outstanding  people skills and has the capacity to  make a significant contribution to advancing crucial business processes and systems.  In addition my team and I found Janaki to be a joy to work with. Not only did she contribute her outstanding intellect and technical skills, but she was an excellent team player who approached her work with great enthusiasm"     - Mary Jane Clark, Executive Director, Respite Directorate, NSW Dept of Ageing Disability and Home Care (2009).
  • Reviewed workflows and established a Business Services Unit in Austrade Jakarta. "Janaki was an excellent ambassador for the organisation" - Chris Qk, Senior Trade Commissioner, Austrade Jakarta (1996).
  • "Janaki evaluated and improved the business process by which American Express Consulting assessed the pro-active and reactive work it had to undertake, developed a resource allocation model and developed Key Performance Indicators (KPIs). The Division was able to clearly relate its activities to its targets and operational plan and far exceed its KPIs. Janaki’s conceptual thinking and great team work lead to her outstanding achievement" – Stephen Wooldridge, Head of JAPA Business Planning, Global Commercial Card, American Express Australia Limited.
  • Implemented Oracle Fixed Asset System at Spicer Axle (Australia) Pty Ltd.
  • Created Bill of Material for manufactured products, established charge out rate for all work centeres and implemented J. De Edward manufacturing software, Crane Copper.
  • Formulated policy and procedure for standard costing in inventory control and cost accounting, D & R Henderson Pty Ltd.
  • Implemented Activity Based Costing, Gazelle Foods Pty Ltd.
  • Advised clients of developments in global markets and improved techniques to mitigate Foreign Exchange and Interest Rate Risk, ABN AMRO Bank.
  • Carried out Skill Development programs through seminars/workshops on risk management techniques for banks, companies, regulators, insurance companies and portfolio managers, Asian Development Bank.
  • Developed techniques to measure market risk exposures through GAP, yield curve, VaR, stress and scenario building analysis, Commercial Bank of Ceylon.
  • Developed techniques to monitor capital efficiency, through EVE and MVE models, Asian Development Bank.
  • Formulated quantitative modeling technique for Asses and Liability Management, Commercial Bank of Ceylon.